Refund & Cancellation Policy
Spicy Kimchi Monthly Subscriptions:
- Cancellations: Any cancellations should be made 7 days prior to the payment date (usually on the 8th for each month). If your order has already been processed and dispatched for the month, payment will not be refunded. Your subscription will then be cancelled from next month.
Vietnamese 7 Colours Dessert (Che 7 Mau):
- Collections: should the order not be collected on the selected date, the order will be cancelled and payment will not be refunded.
- Collections & Delivery: Any cancellations should be made 5 days prior to the collection/delivery date, otherwise your payment will not be refunded.
For all queries regarding the above Refund & Cancellation Policy, please contact us via email: [email protected]
Last Updated: May 2021.